REFERENCES

REFERENCES

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Carroll, J. (2003). Dealing with nasty students. Chronicle of Higher Education, April, 2003.

Carroll, J. (2003). Dealing with nasty students: the sequel. Chronicle of Higher Education, May, 2003.

DeBecker, G. (1997). The gift of fear. New York, NY: Dell Publishing.

Luparell, S. (2002, September). Student incivility: Why and how we should address it. Paper presented at the National League for Nursing Education Summit, Anaheim, CA.

Schneider, A. (1998, March). Insubordination and intimidation signal the end of decorum in many classrooms. Chronicle of Higher Education, 44 (29), A12-A14.

Tice, D. & Baumeister, R. (1993). Controlling anger: Self-induced emotion change. In D. M. Wegner & J. W. Pennebaker (Eds.), Handbook of Mental Control (pp. 393-409). Englewood Cliffs, NJ: Prentice Hall.

Thomas, Sandra P. (2003). Handling anger in the teacher-student relationship. Nursing Education Perspectives. January/February 24(1).